Hello all technicians,

I have the asus rog zephyrus gx501vik (MB gx501vik rev2) with keyboard problem.
In tester the keyboard has problem (some keys doesn't work), I order new keyboard and the motherboard doesn't recognised it. The new keyboard works in tester but on motherboard does nothing.

I attached photo with the kbc (ite8171fn-56 + ite8995vg-128). I don't have schematic, it's not available.

Any info or possible solution ...

Thank you in advance ...

you need to update the N-Key(IT8171FN) firmware using a utility or a programmer

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With update same issue.
I'm trying to programming with programmer but I need the pin out.

KB_pins=30 PD0=? PD1=? PD2=? PD3=? PD4=? PD5=? PD6=? PD7=? BUSY=? STB=? AFD=? INIT=? SLIN=? KSI4=? KSI5=?

Any help?

Do you have the firmware from Asus service?